Maker of products, teams, and ideas. I bring over a decade of experience shaping software and fintech products, from founding startups to directing product at scale. I build with equal care for strategy, usability, and nurturing talent and creativity.
References available upon request. You can see what people say about me here.
Experience
Product Director - Codat
November 2021 - Ongoing
Codat helps banks and fintechs build insights and automations with accounting, banking, and commerce data. Leading the service and platform teams, I have:
Defined and delivered product vision + strategy supporting clients for spend analysis and underwriting use-cases (inc. J.P. Morgan and other major banks).
Created best-in-class products including Codat's Link (↑2x conversion, driving data sharing for 100,000 SMBs), developer portal (↑40% MAUs), and award-winning docs (↑30% faster go-lives).
Replatformed Codat, improving efficiency, supporting enterprise-grade client needs, and improving delivery pace (e.g. deploying new webhooks ↑5x faster).
Built cross-functional teams and nurtured high-performing PMs, engineers, designers, and technical writers. Celebrated as a top PM and manager, promoted swiftly.
Pioneered product excellence at Codat, including data-driven methods (supported by Amplitude).
Led innovative projects inc. Codat's nascent AI & LLM work, new commercial models, and more.
Product Manager - Swoop
March 2021 - November 2021
Swoop is the virtual CFO helping businesses secure funding and increase efficiency. Built products that solve longstanding SMB challenges:
Rolled out SMB self-served access to underwriting of up to £1m, improving cost to serve and reducing time-to-funds to within 24 hours (↓3 days avg. vs. ~14 days avg. previously) via loan aggregation service.
Built credit scoring and reporting product backed by CRIF, increasing user retention (↑10%), data-sharing (↑15%), and reducing low-quality loan applications.
Wearing a delivery and manager hat, took a team which had never released in a year to shipping several major projects in quick succession.
Product Manager - Codogo
April 2016 - August 2018
Co-founded Codogo, delivering client products through our agency business, whilst developing in-house collaborative document tool Codogo Write. I personally:
Owned project lifecycles from ideation to delivery of complex web and native apps for 30+ clients ranging from the NHS to Arsenal FC.
Pitched, winning awards, clients, and investors, even being flown out to try for Y Combinator with our in-house product.
BSc (Hons) Computer Science, 2:1 - Durham University
2012 - 2016 British Computing Society accredited. Awarded Rising Star of Research. Dissertation: The use of evolutionary AI in the balancing of competitive multiplayer games
BA Product + Interaction Design - Ravensbourne College of Design, Year 1
2011 - 2012
Foundation Diploma in Art + Design - London College of Communication
I've always got a personal development project on the go; currently, I'm building a fantasy football team-building AI and the tool that made this CV. I regularly attend (and occasionally speak at) developer, product, and tech writer meet-ups (BCS, React London, GitHub Universe, Next Conf, WTD London).
I love board games, quizzes, cryptic crosswords, and cats. I enjoy running and rock climbing. I sing and am a multi-instrumentalist.